​Head of Billing

Full-time / Bulgaria / Cyprus / remote
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Who we are πŸ––

Simple.app is here to revolutionize the way people interact with Crypto, Defi, and markets overall. Please get rid of a dozen apps on your phone, and now it’s Simple.

  • We believe that the future of Finance is Open and Simple. Join us in building a truly community-driven app.
  • Blockchain as a base. We reinvent Personal Finance, allowing users to benefit from top-edge technologies.
  • Outstanding traction. We have just launched and accommodated more than 1,000 users during the first week of operations.
  • People first. We do our best to give the best experience to our clients as well as to our employees, empowering their professional growth and revealing their inner potential.

Our incredible team counts more than 50 professionals distributed between Vilnius, Limassol, Sofia, and Kyiv πŸ‡ΊπŸ‡¦βœŠ. 

You can work from any place in the world as long as you feel good and have access to the Internet 🌎.

Your mission πŸš€

Currently we are looking for a Head of Billing who will work closely with the CEO and C-level team in building, developing and raising the Billing Department from the beginning. The Head of Billing will ensure continuous integration and optimization in accordance with best practices, will be responsible for managing all activities and staff in the billing function.

Your tasks πŸ“

  • Billing activities management
  • Chargebacks, Fraud, Refunds management and proving strategies of improvement
  • Increase transactions success ratio using payment processing logics
  • Extend and diversify available payment methods for top-tier countries within our products
  • Business development and communication with key partners, escalate issues (Payment Service Provider, Payment Gateways)
  • Daily monitoring key metrics of payment pages performance
  • New payment methods integration
  • Manual check of transactions
  • Conducting various experiments and A/B tests in order to optimize pricing, payment logic, page layout for different user segments
  • Optimization of payment page usability
  • Competitors’ analysis
  • Billing support rules updates.

What are we looking for πŸ’Ž

  • Bachelor’s degree in accounting or finance
  • 5+ years of experience with a payments/processing/billing systems
  • 2+ years of relevant High-Risk experience in a managerial role, understanding of crypto domain will be an advantage
  • Experience with card payment processing and alternative payment methods
  • Proven working experience in searching, argumentation, and implementation of effective processing features, experience in anti-fraud solutions and chargeback prevention
  • At least Intermediate level of English
  • High level of responsibility, result-oriented, problem-solving approach
  • Good communication and analytical skills
  • Desire work and build up the process, ability to work hard, team spirit.

What we offer πŸ’°

  • Competitive salary, performance based bonus and token allocation;
  • Remote flexibility - choose any of our offices or work remotely;
  • Company grants for professional education;
  • Company relocation support for candidates after probation period;
  • Professional growth and daily challenges.


Apply now and let’s rock 🀟

At Simple, we see investing differently.